SHIPPING POLICY

PLEASE NOTE CHRISTMAS SHIPPING TIMES

TO WA / FAR NORTH QUEENSLAND AND REMOTE AREAS, ORDER BY 02/12/2020

TO INTERSTATE METRO AREAS OR SAME STATE REGIONAL AREAS, ORDER BY 12/12/2020

TO THE SAME METRO AREA, ORDER BY 15/12/2020

Follow your light and count your blessings

With love and light

Thank you for visiting and shopping at Blessings and Light. The following information sets out
the terms and conditions that constitute our Shipping Policy.
1. Processing your Order
An email confirmation is sent to your e-mail address after placing your order. Please
keep this e-mail as proof of your purchase.

2. Shipment Processing Time
Processing time refers to the time it takes for us to prepare your order for shipping.
After your payment is authorised and verified, all orders are processed within 1-3
working days. We will contact you for some reason if there are any delays.

3. Shipment Locations
3.1. Domestic Only
Blessings and Light does not ship internationally at this time. We ship domestic only –
anywhere in Australia.
3.2. Shipping Restrictions
Our company does ship to both commercial and domestic addresses. Customers can
NOT have their products shipped to a P.O box.

4. Shipment rates and delivery estimates
We endeavor to get your order to you as soon as possible. Once your order is placed,
an estimated delivery time will be provided to you. Delivery times are estimates and
commence from the date of shipment, rather than the date of order. Delivery times are
to be used as a guide only and are subject to the acceptance and approval of your
order. Estimated arrival dates are not guaranteed. Weather delays and other unforeseen
circumstances may impact deliver time. Unless there are exceptional circumstances, we
make every effort to fulfil your order.
Note: Subject to placing your order before specific cut-off times.
4.1. Please note:
(a) Standard Shipping
The order will arrive within 3 – 10 business days.
Standard Shipping costs $6.95.
(a) Business day means Monday to Friday, except holidays.
(b) Orders are not shipped or delivered on weekends or holidays.
(c) Date of delivery may vary due to carrier shipping practices, delivery location,
method of delivery, and the items ordered.
(d) Products may be delivered in separate shipments.
(e) When placing your order, we consider these factors when calculating the Estimated
Delivery Date:
(i) Transit Time: The amount of time it takes your order to leave our distribution
centre and arrive at the local delivery carrier.
(f) Due to the impact of Covid-19, packages to and from our facility in Wollongong,
NSW may be delayed. We appreciate your patience during this time.
(g) We will not be responsible for wrong shipping address if you provide incorrect
information.
(h) In-store pickup dates vary based on product availability.

5. Tracking Options
Blessings and Light aims to provide visibility and transparency throughout the shipment
process. Once your order is confirmed and shipped, you will receive a link to track your
package.
5.1. Domestic Only
All orders delivered within Australia automatically have tracking.

6. International Customs, Duties and Taxes – NOT CURRENT APPLICABLE
All orders shipping to a destination outside of Australia are subject to the import duties,
fees, and taxes of the destination country. Delays in delivery may occur if your package
is randomly selected by your country’s Customs Department. Blessings and Light is not
responsible for any possible customs and taxes applied to your order. We have no
control over the process or additional charges associated with the delivery and
importation of your order (package) into your country. We do not benefit in anyway from
these chargers and we work very closely with our brokers and carriers to ensure as few
delays as possible. All fees imposed during or after shipping are the responsibility of the
customer. You agree that you are responsible for any duty, taxes, and custom
requirements or other like taxes, fees, levies, costs or expenses associated with
importing products you purchase from us and shipping them internationally.

7. Damages
If there is any damage to the packaging on delivery, contact us immediately at 02 4226
4740.

8. Missing or Lost Package
There are several reasons why a package gets lost or becomes a deliver exception.
We’ve found that, more often that not, the package is either in the building or with a
neighbour. Blessings and Light politely requests that customers look in common courier
hiding spots. Please take a look around and let us know if you find it. If you haven’t
located your order, please contact us at 02 4226 4740 to report missing or lost
packages.

9. Questions
If you have any questions about the delivery and shipment of your order, please
email,blessings@blessingsandlight.com.au, or contact us at 02 4226 4740.

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